Managed IT Support Services

At BD Emerson, we go beyond the conventional scope of managed IT support services. Our vision is to transform your IT infrastructure into a dynamic, resilient asset that actively drives your business success. As strategic IT partners, we blend innovative technology solutions with unparalleled security solutions to create an IT environment that not only sustains but enhances your business operations.
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Definition

Defining managed IT support and security

Managed IT security services at BD Emerson, a managed IT support company, encompass a comprehensive, holistic approach to safeguarding your entire IT landscape. This includes vigilant network infrastructure monitoring, robust end-user support, and proactive system management services. Our objective is to fortify every facet of your IT infrastructure, creating a formidable barrier against the ever-changing cyber threat environment.

Services

BD Emerson’s managed IT support services enhanced by NinjaOne

Our services represent a harmonious blend of cutting-edge technology and rigorous security practices. With BD Emerson as your managed IT support company you gain a proactive partner who not only manages your IT needs but also anticipates and addresses future challenges, keeping you a step ahead in an ever-evolving digital world.

NinjaOne integration
IT asset management
Endpoint monitoring and management services
Robust backup solutions
Patch management
24/7 service desk support
Remote access solutions
Software deployment and management

NinjaOne integration

NinjaOne's integration into our managed IT support services brings a new level of efficiency and effectiveness. Its intuitive platform enhances our ability to deliver top-tier services, ensuring your IT infrastructure is not only robust but also adaptive to the evolving technology landscape. With NinjaOne, BD Emerson reaffirms its commitment to delivering state-of-the-art IT management services and solutions.

IT asset management

Leveraging NinjaOne, we meticulously track and manage your IT assets. This ensures maximized value, compliance, and optimized investment returns.

Endpoint monitoring and management services

Utilizing NinjaOne's advanced capabilities, we conduct vigilant monitoring of all endpoints, ensuring operational integrity and swift issue resolution.

Robust backup solutions

Our backup protocols, reinforced by NinjaOne's secure infrastructure, guarantee data protection, safety and quick recovery in any crisis.

Patch management

Integrating NinjaOne's streamlined patch management solutions, we maintain your systems in peak condition, securing them against emerging vulnerabilities.

24/7 service desk support

With NinjaOne's support, our service desk operates round the clock, addressing your IT needs promptly, ensuring minimal downtime and enhanced productivity.

Remote access solutions

NinjaOne's secure remote access tools enable efficient and flexible connectivity for your workforce, regardless of their location.

Software deployment and management

We leverage NinjaOne to streamline IT solutions deployment and management services, enhancing your organization's performance and scalability.

Benefits

Pivotal benefits of our managed IT support services

01

Efficiency in operations

Our IT support managed services are designed to streamline and optimize your IT processes, ensuring seamless, uninterrupted system functionality for enhanced operational efficiency.

02

Fortified security framework

We don’t just protect; we reinforce your defenses with sophisticated security strategies, effectively shielding your critical data and digital assets from emerging cybersecurity threats.

03

Reliable compliance assurance

Navigating the complex web of IT regulations, we ensure your business remains compliant with evolving standards, providing you with the utmost peace of mind.

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Secure your IT operations with BD Emerson

BD Emerson’s team is here to meet your IT support and security needs with expert guidance, hands-on IT security knowledge, and advanced technologies to automate the process. Get in touch to book your consultation.

Our Advantage

Why BD Emerson

Proactive IT strategy

Our forward-thinking approach focuses on preventing issues before they arise, ensuring your IT initiatives align with your business objectives. Our IT support services are part of a tailored roadmap, ensuring IT seamlessly enables your success.

Cybersecurity assurance

Managed cybersecurity measures are woven into all our IT support managed services, providing a comprehensive defense against evolving threats.

Innovation and continuous support

Our commitment, as a managed IT service provider, to continuous improvement leverages the latest technological advancements, keeping your business ahead in your industry.

Reviews

What our customers say

Great consulting firms for scaling security, compliance, and appsec.

Outstanding partner in Technical and Cyber Due Diligence

Appsec maturity and application hardening.

BD Emerson helped us simplfiy our compliance management.

BD Emerson did such a phenomenal job. What started as privacy support quickly became a full partnership across compliance, engineering, and even business operations. They’re embedded with our team. They understand our product. They move fast. They’re simply invaluable.

Adam Ben Jacobs

CTO @ OneStep GPS

Great consulting firms for scaling security, compliance, and appsec.

Outstanding partner in Technical and Cyber Due Diligence

Appsec maturity and application hardening.

BD Emerson helped us simplfiy our compliance management.

BD Emerson did such a phenomenal job. What started as privacy support quickly became a full partnership across compliance, engineering, and even business operations. They’re embedded with our team. They understand our product. They move fast. They’re simply invaluable.

Adam Ben Jacobs

CTO @ OneStep GPS

We had a hard time finding the right company to partner with in support of our compliance journey. Some vendors sell the idea that they do the work, but then you end up doing everything. The ambiguity is what killed our last project. BD Emerson’s team has such great technical knowledge and understands the standard so well that they made us comfortable with moving fast. This has led to us closing major enterprise customers that were previously out of reach because of security and compliance.

Tom Watkins

CEO @ AMI AssetTrack

Lead an enterprise initiative to overhaul the organization's technology stack from ecommerce, corporate tech, and corporate security.

Supported ISO 42001 exercise and served as internal auditor.

Rubrik's privacy and compliance team began with the backbone of BD Emerson. BD Emerson supported building out the privacy program, GRC (ISO 27001, SOC 2, CMMC, FedRAMP), and the appsec function.

We needed a partner who could move quickly, without sacrificing precision. BD Emerson brought the expertise, structure, and speed we were looking for. Their team became an extension of ours, embedding themselves across the organization, guiding us step by step, and giving us confidence in areas we hadn’t tackled before. The internal audit they conducted was so detailed that even the external auditors called it out. Achieving ISO 27001 with zero nonconformities says everything you need to know about the quality of the partnership.

Walid Souilem

CTO @ FGI Worldwide

We had a hard time finding the right company to partner with in support of our compliance journey. Some vendors sell the idea that they do the work, but then you end up doing everything. The ambiguity is what killed our last project. BD Emerson’s team has such great technical knowledge and understands the standard so well that they made us comfortable with moving fast. This has led to us closing major enterprise customers that were previously out of reach because of security and compliance.

Tom Watkins

CEO @ AMI AssetTrack

Lead an enterprise initiative to overhaul the organization's technology stack from ecommerce, corporate tech, and corporate security.

Supported ISO 42001 exercise and served as internal auditor.

Rubrik's privacy and compliance team began with the backbone of BD Emerson. BD Emerson supported building out the privacy program, GRC (ISO 27001, SOC 2, CMMC, FedRAMP), and the appsec function.

We needed a partner who could move quickly, without sacrificing precision. BD Emerson brought the expertise, structure, and speed we were looking for. Their team became an extension of ours, embedding themselves across the organization, guiding us step by step, and giving us confidence in areas we hadn’t tackled before. The internal audit they conducted was so detailed that even the external auditors called it out. Achieving ISO 27001 with zero nonconformities says everything you need to know about the quality of the partnership.

Walid Souilem

CTO @ FGI Worldwide

BD Emerson didn’t just help us meet our compliance goals; they integrated security and privacy into the core of our operations. I highly recommend BD Emerson to anyone seeking SOC 2 or GDPR compliance, or simply looking to enhance their security team and boost customer trust in their product and services. Their dedication and expertise have been invaluable to our success.

Padraig Reilly

CEO, Boxcore

BD Emerson understood our business requirements and worked side-by-side with us. The policies and controls we developed together not only meet compliance standards but improve how we operate day to day.

Matt Meierdierks

IT Manager, Lincoln Industries

From day one, BD Emerson brought urgency, clarity, and a sharp understanding of what truly matters to our business — earning and keeping customer trust. They went beyond helping us meet compliance requirements; they helped build a foundation for secure, scalable growth. That kind of partnership is rare.

Jason Marker

CEO @ LifeLenz

BD Emerson didn’t just help us pass an audit—they helped us build a sustainable culture of security.

Alexey Indeev

CTO Spare

BD Emerson was essential in helping our company navigate the daunting process of leveling up our security infrastructure. BD Emerson’s impressive expertise and confidence throughout the process helped our team exceed HIPAA and SOC 2 Type 1 standards quickly, distilling what can be an overwhelming process into a streamlined, organized effort. From day one they began adding value and getting us on course. With their help we delivered on a massive security overhaul with both extreme efficiency and thorough attention to details. Because of BD Emerson’s support, we’ve increased our clients’ trust in Titan Intake and the life-changing work it accomplishes for those seeking specialist referrals.

Patrick Bruce

CEO, Titan Intake

BD Emerson didn’t just help us meet our compliance goals; they integrated security and privacy into the core of our operations. I highly recommend BD Emerson to anyone seeking SOC 2 or GDPR compliance, or simply looking to enhance their security team and boost customer trust in their product and services. Their dedication and expertise have been invaluable to our success.

Padraig Reilly

CEO, Boxcore

BD Emerson understood our business requirements and worked side-by-side with us. The policies and controls we developed together not only meet compliance standards but improve how we operate day to day.

Matt Meierdierks

IT Manager, Lincoln Industries

From day one, BD Emerson brought urgency, clarity, and a sharp understanding of what truly matters to our business — earning and keeping customer trust. They went beyond helping us meet compliance requirements; they helped build a foundation for secure, scalable growth. That kind of partnership is rare.

Jason Marker

CEO @ LifeLenz

BD Emerson didn’t just help us pass an audit—they helped us build a sustainable culture of security.

Alexey Indeev

CTO Spare

BD Emerson was essential in helping our company navigate the daunting process of leveling up our security infrastructure. BD Emerson’s impressive expertise and confidence throughout the process helped our team exceed HIPAA and SOC 2 Type 1 standards quickly, distilling what can be an overwhelming process into a streamlined, organized effort. From day one they began adding value and getting us on course. With their help we delivered on a massive security overhaul with both extreme efficiency and thorough attention to details. Because of BD Emerson’s support, we’ve increased our clients’ trust in Titan Intake and the life-changing work it accomplishes for those seeking specialist referrals.

Patrick Bruce

CEO, Titan Intake

Certificates

Our accreditations

At BD Emerson, we believe that our team's extensive certifications not only set us apart but also ensure that we provide the highest level of service to our clients.
FAQ

Frequently asked questions

What are the advantages of fully outsourced IT support services?

Do small businesses benefit from managed IT service?

Do managed IT services replace internal IT departments?

Do managed IT services include cyber security protection?

How do managed IT support services contribute to business growth?

Can managed IT services be tailored to specific business needs?

What is the process for implementing managed IT support services?

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