Life Insurance Policy Administration System

We consolidate and replace life and annuity admin systems block by block, with every converted value reconciled to the cent.
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Definition

What is a life insurance policy administration system?

A life insurance policy administration system is the system of record for life and annuity contracts. It issues policies, applies premiums and withdrawals, credits interest and index returns, processes loans, surrenders, and death claims, and produces the values, statements, and tax reporting each contract needs for decades. BD Emerson consolidates and replaces these systems block by block, converting in-force policies with every value reconciled before cutover.

Many life and annuity carriers run several admin systems at once: one per acquisition, one for each closed block, and a newer platform for current products. Product rules sit in code on systems few people can still change, while actuarial valuation, LDTI reporting under ASU 2018-12, and principle-based reserving under VM-20 and VM-21 all pull data from them. Every added system multiplies the reconciliation work.

Clients come to us with closed blocks on unsupported systems, an acquisition to integrate, an annuity product the current platform cannot administer, or a reinsurance or block transaction that needs a clean data handoff. The work starts with an inventory of blocks, products, and policy counts on each system.

Services

What our life and annuity PAS services include

Block consolidation
In-force conversion
Product configuration
Tax and contract rules
Actuarial and finance feeds
Agentic servicing

Block consolidation

We move open and closed blocks from several admin systems onto one platform in a planned order, starting where the old system's cost or risk is highest, so each move retires a system or a contract.

In-force conversion

We convert policy values, transaction history, loans, riders, and beneficiary records, then reconcile cash values, account values, and valuation inputs policy by policy against the source system before each block cuts over.

Product configuration

Term, whole, universal, and indexed life, and fixed, indexed, and variable annuities live as versioned product definitions: rates, charges, crediting rules, and riders. New products and rate changes ship through configuration and regression tests.

Tax and contract rules

We build and test the rules that keep contracts compliant: section 7702 and 7702A testing, modified endowment contract status, required minimum distributions, cost basis, and 1099-R and 5498 reporting, with test cases drawn from your own book.

Actuarial and finance feeds

We rebuild the extracts that feed reserving, LDTI cohorts, reinsurance, and the general ledger from one data model, and reconcile them to the admin system every period, so finance stops reconciling several systems against each other.

Agentic servicing

AI agents draft routine service transactions and answer policyholder requests under defined authority. A person approves any change to coverage, values, or money movement, and every agent action is logged, following the NAIC Model Bulletin on insurers' use of AI.

Our approach

Inventory, prove, convert, retire

01

Inventory the blocks

We list every block, product, and policy count by admin system, with the contract dates, staff, and reconciliation work each system carries, and rank the consolidation order by cost and risk.

02

Prototype one product

We configure one of your products on the target platform and run converted policies through a premium, a withdrawal or loan, an anniversary, and a statement, so your team checks the values before you commit.

03

Convert block by block

Each block converts in reconciled waves and runs in parallel until values match policy by policy, then cuts over on a planned date with a tested rollback.

04

Retire the old systems

We decommission each admin system after its last block leaves, archive the records your retention schedule requires, and hand your team the platform, the code, and the runbooks.

contact us

Running blocks on more than one admin system?

Bring your block inventory and your product list. In one working session we will map the consolidation order, the conversion risks, and a prototype of one product.

Our Advantage

Why BD Emerson for life and annuity administration

Suite experience, no suite to sell

Our insurance team includes people who helped lead a Guidewire implementation practice of thousands of professionals at a Big Four firm. We do not implement or resell any core suite.

Values reconciled to the cent

Conversion is judged policy by policy on cash value, account value, loan balance, and cost basis. A block cuts over only when every policy matches or has a documented, approved exception.

AI under governance

Agentic servicing runs with an inventory of agents, an authority check before each action, human approval for financial changes, and an audit trail, the controls the NAIC Model Bulletin on AI expects.

Reviews

What our customers say

Great consulting firms for scaling security, compliance, and appsec.

Outstanding partner in Technical and Cyber Due Diligence

Appsec maturity and application hardening.

BD Emerson helped us simplfiy our compliance management.

BD Emerson did such a phenomenal job. What started as privacy support quickly became a full partnership across compliance, engineering, and even business operations. They’re embedded with our team. They understand our product. They move fast. They’re simply invaluable.

Adam Ben Jacobs

CTO @ OneStep GPS

Great consulting firms for scaling security, compliance, and appsec.

Outstanding partner in Technical and Cyber Due Diligence

Appsec maturity and application hardening.

BD Emerson helped us simplfiy our compliance management.

BD Emerson did such a phenomenal job. What started as privacy support quickly became a full partnership across compliance, engineering, and even business operations. They’re embedded with our team. They understand our product. They move fast. They’re simply invaluable.

Adam Ben Jacobs

CTO @ OneStep GPS

We had a hard time finding the right company to partner with in support of our compliance journey. Some vendors sell the idea that they do the work, but then you end up doing everything. The ambiguity is what killed our last project. BD Emerson’s team has such great technical knowledge and understands the standard so well that they made us comfortable with moving fast. This has led to us closing major enterprise customers that were previously out of reach because of security and compliance.

Tom Watkins

CEO @ AMI AssetTrack

Lead an enterprise initiative to overhaul the organization's technology stack from ecommerce, corporate tech, and corporate security.

Supported ISO 42001 exercise and served as internal auditor.

Rubrik's privacy and compliance team began with the backbone of BD Emerson. BD Emerson supported building out the privacy program, GRC (ISO 27001, SOC 2, CMMC, FedRAMP), and the appsec function.

We needed a partner who could move quickly, without sacrificing precision. BD Emerson brought the expertise, structure, and speed we were looking for. Their team became an extension of ours, embedding themselves across the organization, guiding us step by step, and giving us confidence in areas we hadn’t tackled before. The internal audit they conducted was so detailed that even the external auditors called it out. Achieving ISO 27001 with zero nonconformities says everything you need to know about the quality of the partnership.

Walid Souilem

CTO @ FGI Worldwide

We had a hard time finding the right company to partner with in support of our compliance journey. Some vendors sell the idea that they do the work, but then you end up doing everything. The ambiguity is what killed our last project. BD Emerson’s team has such great technical knowledge and understands the standard so well that they made us comfortable with moving fast. This has led to us closing major enterprise customers that were previously out of reach because of security and compliance.

Tom Watkins

CEO @ AMI AssetTrack

Lead an enterprise initiative to overhaul the organization's technology stack from ecommerce, corporate tech, and corporate security.

Supported ISO 42001 exercise and served as internal auditor.

Rubrik's privacy and compliance team began with the backbone of BD Emerson. BD Emerson supported building out the privacy program, GRC (ISO 27001, SOC 2, CMMC, FedRAMP), and the appsec function.

We needed a partner who could move quickly, without sacrificing precision. BD Emerson brought the expertise, structure, and speed we were looking for. Their team became an extension of ours, embedding themselves across the organization, guiding us step by step, and giving us confidence in areas we hadn’t tackled before. The internal audit they conducted was so detailed that even the external auditors called it out. Achieving ISO 27001 with zero nonconformities says everything you need to know about the quality of the partnership.

Walid Souilem

CTO @ FGI Worldwide

BD Emerson didn’t just help us meet our compliance goals; they integrated security and privacy into the core of our operations. I highly recommend BD Emerson to anyone seeking SOC 2 or GDPR compliance, or simply looking to enhance their security team and boost customer trust in their product and services. Their dedication and expertise have been invaluable to our success.

Padraig Reilly

CEO, Boxcore

BD Emerson understood our business requirements and worked side-by-side with us. The policies and controls we developed together not only meet compliance standards but improve how we operate day to day.

Matt Meierdierks

IT Manager, Lincoln Industries

From day one, BD Emerson brought urgency, clarity, and a sharp understanding of what truly matters to our business — earning and keeping customer trust. They went beyond helping us meet compliance requirements; they helped build a foundation for secure, scalable growth. That kind of partnership is rare.

Jason Marker

CEO @ LifeLenz

BD Emerson didn’t just help us pass an audit—they helped us build a sustainable culture of security.

Alexey Indeev

CTO Spare

BD Emerson was essential in helping our company navigate the daunting process of leveling up our security infrastructure. BD Emerson’s impressive expertise and confidence throughout the process helped our team exceed HIPAA and SOC 2 Type 1 standards quickly, distilling what can be an overwhelming process into a streamlined, organized effort. From day one they began adding value and getting us on course. With their help we delivered on a massive security overhaul with both extreme efficiency and thorough attention to details. Because of BD Emerson’s support, we’ve increased our clients’ trust in Titan Intake and the life-changing work it accomplishes for those seeking specialist referrals.

Patrick Bruce

CEO, Titan Intake

BD Emerson didn’t just help us meet our compliance goals; they integrated security and privacy into the core of our operations. I highly recommend BD Emerson to anyone seeking SOC 2 or GDPR compliance, or simply looking to enhance their security team and boost customer trust in their product and services. Their dedication and expertise have been invaluable to our success.

Padraig Reilly

CEO, Boxcore

BD Emerson understood our business requirements and worked side-by-side with us. The policies and controls we developed together not only meet compliance standards but improve how we operate day to day.

Matt Meierdierks

IT Manager, Lincoln Industries

From day one, BD Emerson brought urgency, clarity, and a sharp understanding of what truly matters to our business — earning and keeping customer trust. They went beyond helping us meet compliance requirements; they helped build a foundation for secure, scalable growth. That kind of partnership is rare.

Jason Marker

CEO @ LifeLenz

BD Emerson didn’t just help us pass an audit—they helped us build a sustainable culture of security.

Alexey Indeev

CTO Spare

BD Emerson was essential in helping our company navigate the daunting process of leveling up our security infrastructure. BD Emerson’s impressive expertise and confidence throughout the process helped our team exceed HIPAA and SOC 2 Type 1 standards quickly, distilling what can be an overwhelming process into a streamlined, organized effort. From day one they began adding value and getting us on course. With their help we delivered on a massive security overhaul with both extreme efficiency and thorough attention to details. Because of BD Emerson’s support, we’ve increased our clients’ trust in Titan Intake and the life-changing work it accomplishes for those seeking specialist referrals.

Patrick Bruce

CEO, Titan Intake

Certificates

Our accreditations

Our practitioners hold security, privacy, cloud, and AI governance certifications, and the people who earned them do the work on your engagement.
FAQ

Frequently asked questions

Should we consolidate our life and annuity admin systems?

How do you convert in-force life and annuity policies?

How long does a life and annuity PAS modernization take?

Can a modern platform administer closed blocks?

How do you handle section 7702 and MEC testing?

What about LDTI and actuarial valuation feeds?

Can AI agents handle policy servicing?

Do you implement vendor life and annuity admin platforms?

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