Ransomware Recovery Services

We restore your systems in business order, identity first, from backups we check before anything reconnects.
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Definition

What is ransomware recovery?

Ransomware recovery is the work of restoring a business's systems and data after a ransomware attack in an order that keeps the attacker out: identity first, then the systems the business needs most, each restored from known-good backups into a clean environment and checked before it reconnects. BD Emerson runs recovery alongside the forensic investigation, so restoration decisions rest on what the evidence shows about how the attackers got in, when, and what they touched.

Most recoveries run on backups. A decryptor, if leadership and counsel decide to pay for one, is often slow or incomplete, and the systems still need rebuilding because the attacker controlled them. The sanctions question under OFAC's 2021 advisory comes before any payment discussion, and the FBI does not support paying ransoms.

We work for organizations whose systems are down or only partly restored, often while an incident response firm, ours or another, is still investigating. The goal is the order, billing, production, and payroll processes back on a schedule the business can plan around, without reopening the door the attacker used.

Services

What our ransomware recovery services include

Recovery triage
Clean environment build
Backup validation
Restoration in order
Data gap recovery
Return to operations

Recovery triage

We map which systems are encrypted, which backups survived, and which business processes have stopped, then agree the recovery order with leadership. The order follows business processes, such as taking orders, paying people, and billing customers, and the servers each one depends on.

Clean environment build

We stand up an isolated recovery environment with new administrative credentials and a rebuilt identity service, so restored systems come back into a network the attacker never touched. Nothing reconnects to production until it passes our checks.

Backup validation

Attackers target backups, so we confirm which copies survived, choose restore points from before the earliest evidence of intrusion where the timeline allows, and scan restored images for the attacker's tools and persistence before they go back into service.

Restoration in order

We restore servers, applications, and databases in dependency order, starting with identity, DNS, and the systems that run the business. Business owners check each restored application against their own records before users return.

Data gap recovery

Data written between the last good backup and the encryption is often lost. We reconstruct what we can from application logs, partner systems, and surviving copies, and give each business owner a list of what must be re-entered or confirmed.

Return to operations

Systems reconnect in stages under close monitoring, with detection tuned to the attacker's tools and techniques. Once the business is running, the work moves into post-breach remediation, so the access path is closed for good.

Our approach

Triage, rebuild, restore, reconnect

01

Triage the business

We list what is down, what survived, and what the business needs first, and agree a recovery order with leadership, counsel, and the investigation team.

02

Build a clean core

A clean identity service and new credentials come first, in an isolated environment, because restoring servers into a compromised directory hands the attacker back the keys.

03

Restore in order

Systems come back from validated backups in dependency order, and each one is checked for the attacker's persistence and by its business owner before users return.

04

Reconnect and watch

Restored systems rejoin the network in stages, under monitoring tuned to this attacker, and the remaining root-cause fixes move into a remediation plan with owners and dates.

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Systems down after a ransomware attack?

Contact us with what is encrypted and what still works. We will help you set the recovery order, protect the evidence, and decide what to restore first.

Our Advantage

Why BD Emerson for ransomware recovery

Recovery and forensics together

The team restoring your systems works beside the investigation, so evidence is preserved before anything is wiped, and every restore decision uses what the forensics shows about when and how the attackers got in.

Identity first

Ransomware operators work through the identity system. We rebuild or recover Active Directory and Entra ID before restoring the servers that depend on them, so restored systems do not reconnect to accounts the attacker controls.

Business order, written down

The recovery plan names each business process, the systems it needs, the order they return in, and who confirms them, so leadership can tell customers, staff, and partners when operations resume.

Reviews

What our customers say

Great consulting firms for scaling security, compliance, and appsec.

Outstanding partner in Technical and Cyber Due Diligence

Appsec maturity and application hardening.

BD Emerson helped us simplfiy our compliance management.

BD Emerson did such a phenomenal job. What started as privacy support quickly became a full partnership across compliance, engineering, and even business operations. They’re embedded with our team. They understand our product. They move fast. They’re simply invaluable.

Adam Ben Jacobs

CTO @ OneStep GPS

Great consulting firms for scaling security, compliance, and appsec.

Outstanding partner in Technical and Cyber Due Diligence

Appsec maturity and application hardening.

BD Emerson helped us simplfiy our compliance management.

BD Emerson did such a phenomenal job. What started as privacy support quickly became a full partnership across compliance, engineering, and even business operations. They’re embedded with our team. They understand our product. They move fast. They’re simply invaluable.

Adam Ben Jacobs

CTO @ OneStep GPS

We had a hard time finding the right company to partner with in support of our compliance journey. Some vendors sell the idea that they do the work, but then you end up doing everything. The ambiguity is what killed our last project. BD Emerson’s team has such great technical knowledge and understands the standard so well that they made us comfortable with moving fast. This has led to us closing major enterprise customers that were previously out of reach because of security and compliance.

Tom Watkins

CEO @ AMI AssetTrack

Lead an enterprise initiative to overhaul the organization's technology stack from ecommerce, corporate tech, and corporate security.

Supported ISO 42001 exercise and served as internal auditor.

Rubrik's privacy and compliance team began with the backbone of BD Emerson. BD Emerson supported building out the privacy program, GRC (ISO 27001, SOC 2, CMMC, FedRAMP), and the appsec function.

We needed a partner who could move quickly, without sacrificing precision. BD Emerson brought the expertise, structure, and speed we were looking for. Their team became an extension of ours, embedding themselves across the organization, guiding us step by step, and giving us confidence in areas we hadn’t tackled before. The internal audit they conducted was so detailed that even the external auditors called it out. Achieving ISO 27001 with zero nonconformities says everything you need to know about the quality of the partnership.

Walid Souilem

CTO @ FGI Worldwide

We had a hard time finding the right company to partner with in support of our compliance journey. Some vendors sell the idea that they do the work, but then you end up doing everything. The ambiguity is what killed our last project. BD Emerson’s team has such great technical knowledge and understands the standard so well that they made us comfortable with moving fast. This has led to us closing major enterprise customers that were previously out of reach because of security and compliance.

Tom Watkins

CEO @ AMI AssetTrack

Lead an enterprise initiative to overhaul the organization's technology stack from ecommerce, corporate tech, and corporate security.

Supported ISO 42001 exercise and served as internal auditor.

Rubrik's privacy and compliance team began with the backbone of BD Emerson. BD Emerson supported building out the privacy program, GRC (ISO 27001, SOC 2, CMMC, FedRAMP), and the appsec function.

We needed a partner who could move quickly, without sacrificing precision. BD Emerson brought the expertise, structure, and speed we were looking for. Their team became an extension of ours, embedding themselves across the organization, guiding us step by step, and giving us confidence in areas we hadn’t tackled before. The internal audit they conducted was so detailed that even the external auditors called it out. Achieving ISO 27001 with zero nonconformities says everything you need to know about the quality of the partnership.

Walid Souilem

CTO @ FGI Worldwide

BD Emerson didn’t just help us meet our compliance goals; they integrated security and privacy into the core of our operations. I highly recommend BD Emerson to anyone seeking SOC 2 or GDPR compliance, or simply looking to enhance their security team and boost customer trust in their product and services. Their dedication and expertise have been invaluable to our success.

Padraig Reilly

CEO, Boxcore

BD Emerson understood our business requirements and worked side-by-side with us. The policies and controls we developed together not only meet compliance standards but improve how we operate day to day.

Matt Meierdierks

IT Manager, Lincoln Industries

From day one, BD Emerson brought urgency, clarity, and a sharp understanding of what truly matters to our business — earning and keeping customer trust. They went beyond helping us meet compliance requirements; they helped build a foundation for secure, scalable growth. That kind of partnership is rare.

Jason Marker

CEO @ LifeLenz

BD Emerson didn’t just help us pass an audit—they helped us build a sustainable culture of security.

Alexey Indeev

CTO Spare

BD Emerson was essential in helping our company navigate the daunting process of leveling up our security infrastructure. BD Emerson’s impressive expertise and confidence throughout the process helped our team exceed HIPAA and SOC 2 Type 1 standards quickly, distilling what can be an overwhelming process into a streamlined, organized effort. From day one they began adding value and getting us on course. With their help we delivered on a massive security overhaul with both extreme efficiency and thorough attention to details. Because of BD Emerson’s support, we’ve increased our clients’ trust in Titan Intake and the life-changing work it accomplishes for those seeking specialist referrals.

Patrick Bruce

CEO, Titan Intake

BD Emerson didn’t just help us meet our compliance goals; they integrated security and privacy into the core of our operations. I highly recommend BD Emerson to anyone seeking SOC 2 or GDPR compliance, or simply looking to enhance their security team and boost customer trust in their product and services. Their dedication and expertise have been invaluable to our success.

Padraig Reilly

CEO, Boxcore

BD Emerson understood our business requirements and worked side-by-side with us. The policies and controls we developed together not only meet compliance standards but improve how we operate day to day.

Matt Meierdierks

IT Manager, Lincoln Industries

From day one, BD Emerson brought urgency, clarity, and a sharp understanding of what truly matters to our business — earning and keeping customer trust. They went beyond helping us meet compliance requirements; they helped build a foundation for secure, scalable growth. That kind of partnership is rare.

Jason Marker

CEO @ LifeLenz

BD Emerson didn’t just help us pass an audit—they helped us build a sustainable culture of security.

Alexey Indeev

CTO Spare

BD Emerson was essential in helping our company navigate the daunting process of leveling up our security infrastructure. BD Emerson’s impressive expertise and confidence throughout the process helped our team exceed HIPAA and SOC 2 Type 1 standards quickly, distilling what can be an overwhelming process into a streamlined, organized effort. From day one they began adding value and getting us on course. With their help we delivered on a massive security overhaul with both extreme efficiency and thorough attention to details. Because of BD Emerson’s support, we’ve increased our clients’ trust in Titan Intake and the life-changing work it accomplishes for those seeking specialist referrals.

Patrick Bruce

CEO, Titan Intake

Certificates

Our accreditations

Our practitioners hold security, privacy, cloud, and AI governance certifications, and the people who earned them do the work on your engagement.
FAQ

Frequently asked questions

How long does ransomware recovery take?

Should we pay the ransom to get a decryptor?

Can we trust our backups after a ransomware attack?

Do we need to rebuild Active Directory after ransomware?

What is an isolated recovery environment?

What is the difference between ransomware recovery and data recovery?

Will our cyber insurance cover ransomware recovery?

What happens after systems are back?

Blog

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