Spare & BD Emerson: Achieving Flawless ISO 27001 Certification Through Embedded Security & Privacy Expertise

Overview

Spare is a leading provider of on-demand transit software, powering dynamic mobility solutions for public transit agencies across the globe. As the company expanded its reach and deepened its integration with public-sector systems, the expectations around security, privacy, and compliance grew exponentially.

01.

Challenge: Building Enterprise Trust Through Rigorous Security and Privacy Controls

To meet the needs of international customers and prepare for new partnerships, Spare committed to implementing ISO/IEC 27001, the globally recognized standard for information security management. With data privacy, operational resilience, and trust at the forefront, the Spare team knew that success required more than technical controls—it demanded a strategic, organization-wide commitment.

Spare partnered with BD Emerson to lead the full ISO 27001 implementation and drive GDPR-aligned privacy governance. BD Emerson served not just as a consultant, but as an embedded extension of the Spare team, offering hands-on support across engineering, operations, product, and leadership.

BD Emerson supported Spare in:

  • Designing and implementing a fit-for-purpose Information Security Management System (ISMS)
  • Developing and operationalizing GDPR-aligned privacy controls
  • Conducting internal audits, risk assessments, and security reviews across all domains
  • Training teams and preparing leadership for audit interviews and documentation reviews

From policy development to real-time control execution, the engagement was immersive, precise, and tailored to Spare’s evolving platform and client base.

Spare's Goals
02.

Solution: ISO 27001, Privacy, and Embedded Security Leadership

With BD Emerson’s team embedded inside the Spare organization, the ISO 27001 journey was marked by proactive risk management, streamlined documentation, and fully-aligned technical and administrative controls.

“BD Emerson didn’t just help us pass an audit—they helped us build a sustainable culture of security.”
- Alexey Indeev, CTO Spare

What set BD Emerson apart:

  • Deep Integration: Operating as embedded team members, BD Emerson worked across product, engineering, HR, and operations to build a cross-functional compliance culture.
  • End-to-End Execution: From gap assessments to final audit interviews, BD Emerson provided hands-on execution, leaving no loose ends.
  • Privacy-First Architecture: With GDPR and other data protection regulations top of mind, BD Emerson ensured Spare’s controls supported both security and lawful data processing.
Solutions
03.

Outcomes: Flawless Certification, Real-World Gains

Spare achieved ISO 27001 certification with zero non-conformities, a rare outcome that underscored the maturity and precision of the program.

Key results include:

  • Flawless ISO 27001 Audit
    The independent certification body issued Spare a clean report, citing no major or minor non-conformities—a testament to the effectiveness of the ISMS.
  • Embedded Security Culture
    With training, operational alignment, and BD Emerson's collaborative approach, security became a shared priority across every team.
  • Improved Privacy Readiness
    With GDPR-aligned policies and procedures in place, Spare can confidently respond to privacy inquiries, vendor assessments, and cross-border data requests.
  • Global Trust and Market Expansion
    Certification opened doors to new partnerships and government contracts, validating Spare’s commitment to secure, compliant transit innovation.

For a company transforming the future of transit, ISO 27001 certification wasn’t just a compliance checkbox, it was a foundation for secure growth, global trust, and ongoing innovation.

Outcomes
04.

Want to Build a World-Class Security Program?

At BD Emerson, we partner deeply with companies to make security and compliance a business advantage. Whether you're aiming for ISO 27001, SOC 2, or privacy readiness, we deliver embedded expertise that scales with your goals.

Let’s start the journey.

05.

Related Services

06.

Other Case Studies

Partners

At BD Emerson, the trust of our partners enhances our credibility, meeting the highest security standards and requirements.