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Overview
Murtha Cullina LLP is a prominent law firm with a multi-office footprint, serving clients across diverse regulatory and legal domains. With hundreds of staff across multiple sites, the firm needed to evolve its IT operations, digitize legacy workflows, and meet ever-increasing security and compliance demands—all while maintaining uninterrupted support for its attorneys and staff.
Challenge: Modernizing a Leading Law Firm While Upholding Uncompromising Security
To achieve this, Murtha Cullina turned to BD Emerson not for a one-time engagement, but for a long-term partnership that would span strategy, implementation, and day-to-day operations.
Over the course of four years, BD Emerson became a trusted extension of the firm’s leadership, serving simultaneously as virtual CTO (vCTO) and virtual CISO (vCISO).
Murtha Cullina’s priorities included:
- Migrating legacy legal applications and infrastructure to the cloud
- Building custom internal tools to digitize and automate manual legal processes
- Designing and implementing a robust Zero Trust (ZTNA) security strategy
- Managing compliance across a complex legal and regulatory environment
- Supporting hundreds of secure endpoints across distributed offices
- Providing always-on IT and security operations
Solution: Embedded Leadership Across Technology, Security, and Support
BD Emerson's approach went far beyond a traditional service provider. The firm’s Technology and Security Practices worked hand-in-hand with Murtha Cullina to modernize IT strategy, introduce automation, implement enterprise-grade security controls, and support regulatory compliance across every layer of the business.
“I have never worked with an outside consultancy that simply felt like they were our people. We have trusted and counted on BD Emerson for a long time. Excellent leadership and excellent staff. We consider them family.”
– Andy Corea, Managing Partner @ Murtha Cullina LLP
Why BD Emerson became the long-term partner of choice:
- End-to-End Modernization: From cloud migration to internal application development, BD Emerson reimagined how the firm’s technology serves legal teams.
- Strategic and Operational Security: As vCISO, BD Emerson led ZTNA strategy development and implemented layered controls to secure endpoints, data, and users.
- Always-On Support: BD Emerson became the go-to team for day and night operational issues, ensuring the firm was never without technical coverage.
- ITSM Redesign: BD Emerson helped redefine the firm’s IT support model, selecting and implementing tools to modernize how internal teams request, track, and resolve issues.
- M&A Support: When Murtha Cullina prepared to merge with a larger firm, BD Emerson played a critical role in supporting technology and security due diligence efforts.
Outcomes: A Trusted Technology Partner Driving Resilience and Growth
Murtha Cullina’s partnership with BD Emerson has redefined what’s possible when law firms treat IT and security as strategic assets. Together, they have achieved lasting outcomes:
- Flawless Security Operations Across Offices: Hundreds of endpoints and multiple locations secured with proactive monitoring, layered controls, and responsive support.
- Digitized Legal Processes: Internal tools automated legacy, manual tasks, enhancing efficiency, consistency, and compliance.
- Future-Proof IT Strategy: A modern ITSM platform, paired with an adaptive tech roadmap, positioned the firm for scalable growth and secure operations.
- Successful M&A Support: BD Emerson’s due diligence guidance ensured Murtha Cullina met all expectations of its new parent firm during the merger process.
- Enduring Trust and Collaboration: What began as a consultancy engagement evolved into a trusted, embedded partnership, one that Murtha Cullina continues to rely on for strategic technology and security leadership.
For Murtha Cullina, BD Emerson has become more than a provider—they are the team behind the scenes, enabling attorneys to deliver with speed, confidence, and resilience.
“BD Emerson has consistently gone beyond the role of a typical service provider. Through close collaboration with Murtha Cullina, their Technology and Security Practices helped modernize our IT strategy, automate key processes, and implement strong enterprise security—all while supporting compliance across the business. Working with their team has been an absolute pleasure—professional, responsive, and incredibly easy to collaborate with every step of the way.” –Deborah Garofalo, Director of IT Operations @Murtha Cullina LLP
Need a Partner That Stands With You at Every Step?
Whether you're transforming your infrastructure, strengthening your security posture, or preparing for a major business event, BD Emerson delivers hands-on expertise and always-on support. Our embedded approach turns technology into a long-term advantage.
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