Insurance Billing System

We build, replace, and integrate P&C billing, with open receivables and agency balances reconciled at cutover.
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Definition

What is an insurance billing system?

An insurance billing system is the software a property and casualty carrier or MGA uses to turn the premium on each policy into collected cash: installment schedules, direct bill invoices, agency bill statements, payment application, commissions, delinquency notices, cancellation for nonpayment, and return premium refunds. BD Emerson builds billing into the policy and rating cores we build for carriers and MGAs, replaces legacy billing in stages, and integrates billing around policy platforms that stay in place. Every program converts open receivables, installment plans, unapplied cash, and agency balances with their aging intact, reconciled to the general ledger.

Billing quality shows up in surplus. Under the NAIC's statutory accounting principles (SSAP No. 6), premiums receivable more than 90 days past due are nonadmitted, so they stop counting toward the surplus regulators measure. A billing system that ages receivables from the wrong date, or leaves agency statements unreconciled, turns premium the carrier is owed into a capital problem.

Projects usually start from a trigger: a suite contract renewal, a policy system replacement that billing has to follow, agency bill reconciliation that has moved into spreadsheets, or a product, such as usage-based or embedded insurance, that the current system cannot invoice. We work across direct bill and agency bill, personal and commercial lines, and the payment, general ledger, and document systems billing depends on.

Services

What our insurance billing system services include

Billing build
Legacy billing replacement
Policy and billing integration
Agency bill and commissions
Delinquency and notice rules
Payments and conversion

Billing build

We build billing on the same data model as policy and rating, so one record shows what each insured owes and why. That fits products whose payment model is part of the product, such as usage-based premium, embedded insurance sold inside another company's checkout, or program business with unusual commission splits.

Legacy billing replacement

We move billing off a legacy system or a suite module in stages, by line of business or by billing model. Direct bill and agency bill accounts are converted and run in parallel until invoices, statements, and balances match.

Policy and billing integration

When policy and billing come from different vendors, we write the integration contract: every transaction with its effective date, premium change, and payment plan in one direction, and payments, nonpayment cancellation requests, and reinstatements in the other, with sequencing and replay defined from the first design session.

Agency bill and commissions

We build statement bill and account current reconciliation, promise-to-pay tracking, exception queues for short and over payments, suspense handling, and commission rules with chargebacks on cancelled policies, so agency balances stop aging in spreadsheets.

Delinquency and notice rules

We hold cancellation for nonpayment and notice rules as data with effective dates, by state and line, so a rule change becomes a configuration change with a test, and every notice can be traced to the rule that produced it.

Payments and conversion

We connect ACH, card, check, and lockbox payments, hand card capture to a tokenizing processor to narrow PCI DSS scope, and convert open receivables, installment schedules, and unapplied cash with their aging intact, reconciled to the general ledger to the cent.

Our approach

Model it, prove it, convert it, run it

01

Model the billing book

We map your billing models, payment plans, agency agreements, commission rules, and notice requirements by state, then test them against the scenarios that separate billing systems, from a mid-term endorsement re-spread to a disputed agency statement.

02

Prove it on your accounts

We run a prototype on a sample of your own accounts, including agency bill statements and a cancellation for nonpayment in two states, before the full program is approved.

03

Convert and run in parallel

Open receivables, installment plans, unapplied cash, and agency balances move with their aging intact, and the old and new systems run side by side until invoices, statements, and the general ledger match.

04

Cut over and hand over

We cut over on a planned date with a tested rollback and hand your team the code, the configuration, the runbooks, and the rule tables behind every notice.

contact us

Weighing a billing system replacement?

Bring your billing models, your agency bill exceptions, and the renewal date on your current system. In one working session we will map what to build, buy, or keep, and what a prototype on your own accounts would prove.

Our Advantage

Why BD Emerson for insurance billing systems

Billing on the policy data model

We build billing with policy and rating on one data model, so an endorsement, a payment plan change, or a cancellation updates one record that billing and policy share.

Independent of the vendors

We resell no billing software and take no vendor margin, so the build, buy, or keep recommendation rests on your book and your numbers.

Security and compliance built in

The team that builds your billing also runs penetration testing, PCI DSS compliance, and privacy programs, so payment data, access controls, and audit trails are designed in from the first sprint.

Reviews

What our customers say

Great consulting firms for scaling security, compliance, and appsec.

Outstanding partner in Technical and Cyber Due Diligence

Appsec maturity and application hardening.

BD Emerson helped us simplfiy our compliance management.

BD Emerson did such a phenomenal job. What started as privacy support quickly became a full partnership across compliance, engineering, and even business operations. They’re embedded with our team. They understand our product. They move fast. They’re simply invaluable.

Adam Ben Jacobs

CTO @ OneStep GPS

Great consulting firms for scaling security, compliance, and appsec.

Outstanding partner in Technical and Cyber Due Diligence

Appsec maturity and application hardening.

BD Emerson helped us simplfiy our compliance management.

BD Emerson did such a phenomenal job. What started as privacy support quickly became a full partnership across compliance, engineering, and even business operations. They’re embedded with our team. They understand our product. They move fast. They’re simply invaluable.

Adam Ben Jacobs

CTO @ OneStep GPS

We had a hard time finding the right company to partner with in support of our compliance journey. Some vendors sell the idea that they do the work, but then you end up doing everything. The ambiguity is what killed our last project. BD Emerson’s team has such great technical knowledge and understands the standard so well that they made us comfortable with moving fast. This has led to us closing major enterprise customers that were previously out of reach because of security and compliance.

Tom Watkins

CEO @ AMI AssetTrack

Lead an enterprise initiative to overhaul the organization's technology stack from ecommerce, corporate tech, and corporate security.

Supported ISO 42001 exercise and served as internal auditor.

Rubrik's privacy and compliance team began with the backbone of BD Emerson. BD Emerson supported building out the privacy program, GRC (ISO 27001, SOC 2, CMMC, FedRAMP), and the appsec function.

We needed a partner who could move quickly, without sacrificing precision. BD Emerson brought the expertise, structure, and speed we were looking for. Their team became an extension of ours, embedding themselves across the organization, guiding us step by step, and giving us confidence in areas we hadn’t tackled before. The internal audit they conducted was so detailed that even the external auditors called it out. Achieving ISO 27001 with zero nonconformities says everything you need to know about the quality of the partnership.

Walid Souilem

CTO @ FGI Worldwide

We had a hard time finding the right company to partner with in support of our compliance journey. Some vendors sell the idea that they do the work, but then you end up doing everything. The ambiguity is what killed our last project. BD Emerson’s team has such great technical knowledge and understands the standard so well that they made us comfortable with moving fast. This has led to us closing major enterprise customers that were previously out of reach because of security and compliance.

Tom Watkins

CEO @ AMI AssetTrack

Lead an enterprise initiative to overhaul the organization's technology stack from ecommerce, corporate tech, and corporate security.

Supported ISO 42001 exercise and served as internal auditor.

Rubrik's privacy and compliance team began with the backbone of BD Emerson. BD Emerson supported building out the privacy program, GRC (ISO 27001, SOC 2, CMMC, FedRAMP), and the appsec function.

We needed a partner who could move quickly, without sacrificing precision. BD Emerson brought the expertise, structure, and speed we were looking for. Their team became an extension of ours, embedding themselves across the organization, guiding us step by step, and giving us confidence in areas we hadn’t tackled before. The internal audit they conducted was so detailed that even the external auditors called it out. Achieving ISO 27001 with zero nonconformities says everything you need to know about the quality of the partnership.

Walid Souilem

CTO @ FGI Worldwide

BD Emerson didn’t just help us meet our compliance goals; they integrated security and privacy into the core of our operations. I highly recommend BD Emerson to anyone seeking SOC 2 or GDPR compliance, or simply looking to enhance their security team and boost customer trust in their product and services. Their dedication and expertise have been invaluable to our success.

Padraig Reilly

CEO, Boxcore

BD Emerson understood our business requirements and worked side-by-side with us. The policies and controls we developed together not only meet compliance standards but improve how we operate day to day.

Matt Meierdierks

IT Manager, Lincoln Industries

From day one, BD Emerson brought urgency, clarity, and a sharp understanding of what truly matters to our business — earning and keeping customer trust. They went beyond helping us meet compliance requirements; they helped build a foundation for secure, scalable growth. That kind of partnership is rare.

Jason Marker

CEO @ LifeLenz

BD Emerson didn’t just help us pass an audit—they helped us build a sustainable culture of security.

Alexey Indeev

CTO Spare

BD Emerson was essential in helping our company navigate the daunting process of leveling up our security infrastructure. BD Emerson’s impressive expertise and confidence throughout the process helped our team exceed HIPAA and SOC 2 Type 1 standards quickly, distilling what can be an overwhelming process into a streamlined, organized effort. From day one they began adding value and getting us on course. With their help we delivered on a massive security overhaul with both extreme efficiency and thorough attention to details. Because of BD Emerson’s support, we’ve increased our clients’ trust in Titan Intake and the life-changing work it accomplishes for those seeking specialist referrals.

Patrick Bruce

CEO, Titan Intake

BD Emerson didn’t just help us meet our compliance goals; they integrated security and privacy into the core of our operations. I highly recommend BD Emerson to anyone seeking SOC 2 or GDPR compliance, or simply looking to enhance their security team and boost customer trust in their product and services. Their dedication and expertise have been invaluable to our success.

Padraig Reilly

CEO, Boxcore

BD Emerson understood our business requirements and worked side-by-side with us. The policies and controls we developed together not only meet compliance standards but improve how we operate day to day.

Matt Meierdierks

IT Manager, Lincoln Industries

From day one, BD Emerson brought urgency, clarity, and a sharp understanding of what truly matters to our business — earning and keeping customer trust. They went beyond helping us meet compliance requirements; they helped build a foundation for secure, scalable growth. That kind of partnership is rare.

Jason Marker

CEO @ LifeLenz

BD Emerson didn’t just help us pass an audit—they helped us build a sustainable culture of security.

Alexey Indeev

CTO Spare

BD Emerson was essential in helping our company navigate the daunting process of leveling up our security infrastructure. BD Emerson’s impressive expertise and confidence throughout the process helped our team exceed HIPAA and SOC 2 Type 1 standards quickly, distilling what can be an overwhelming process into a streamlined, organized effort. From day one they began adding value and getting us on course. With their help we delivered on a massive security overhaul with both extreme efficiency and thorough attention to details. Because of BD Emerson’s support, we’ve increased our clients’ trust in Titan Intake and the life-changing work it accomplishes for those seeking specialist referrals.

Patrick Bruce

CEO, Titan Intake

Certificates

Our accreditations

Our practitioners hold security, privacy, cloud, and AI governance certifications, and the people who earned them do the work on your engagement.
FAQ

Frequently asked questions

What does an insurance billing system do?

What is the difference between direct bill and agency bill?

Should we buy a billing system or build one?

How long does an insurance billing system replacement take?

What makes billing data conversion hard?

Can you integrate a new billing system with our current policy system?

How do you handle state cancellation and notice rules?

Do you implement Guidewire BillingCenter or Duck Creek Billing?

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